Westernport Water
Westernport Water’s multi-million-dollar ICT upgrade boosted with expert support
Smarter technology and IT for Professional Service Providers
Managed IT services and technology to help you provide the highest quality service possible. With tailored support to drive efficiencies, productivity and customer service excellence.
IT services that put you and your customer first
As a service provider, your business lives and breathes by the quality of service you can provide. You need managed IT services you can rely on and that focus on customer experience as much as you do. A service provider ourselves, we not only focus on customers – we’re customer obsessed. And it's this passion that drives every one of our IT services.
- Drive better customer outcomes
- Get the managed IT services and technology you need to provide the best level of service possible to your clients. Backed by reliable IT support to keep you moving.
- Scalable IT services and solutions
- Scale your IT services and level of support according to your growing needs and strategic goals. Giving you complete control of your service and level of investment.
- National expert support
- No matter where or how your team works, our team will be there. With options for remote support to on-site technicians, unlock the right level of support for you.
- Certified, secure services
- Keep your data, systems and business protected, with ISO-certified services and certified technology experts, partnerships, and solutions.
More than 120 Professional Service organisations entrust us to keep them secure and manage their IT environments every day.
Trusted by professional service providers across Australia
Technology and IT services for the professional service providers
To ensure you get the best technology and IT support possible, we continue to evolve our services to suit the changing needs of the services industry. And it’s all driven by our passion for you (our customers) and enabling you to provide the best quality services.
Managed IT Services
We deliver Managed Services ranging from end-to-end IT management to co-managed solutions that compliment an existing support structure.
Project Delivery
Every project we do is meticulously managed by our experienced project managers and delivered by our dedicated project engineers. We use the best collaboration software available to ensure timely delivery and transparency for our customers.
IT Resourcing & Staff Augmentation
Leverage our trained and professional team members to augment your team on both short- and long-term contracts. From BAs to PMs, technical resources, or consultants, we have local team members ready to meet your needs.
Data & Automation
We build solid technical frameworks to manage, categorise and visualise data to create solid operational capability, derive valuable business insights and leverage Microsoft cloud solutions to automate business processes.
Cloud
We help clients leverage the efficiency, security and flexibility of custom Cloud solutions using technology provided by CT or Azure.
Connectivity
We provide connectivity solutions leveraging a range of last mile technology including NBN, Fibre and 5G. As a licenced telecommunications carrier with an obsession for security, our connectivity solutions are a cut above the rest.
Unified Communications
We provide Microsoft Teams Telephony or Zoom Phone solutions optionally combined with specialist contact centre solutions for a modern collaboration experience.
Procurement
Removing the capital outlay and device management headaches from organisations, our Procurement offerings are embraced to bolster employee experiences and improve organisational security
Audio Visual
From digital signage to conference rooms, auditoriums to digital classrooms, our AV solutions include design, supply and installation by trained professionals.
Learning & Development
We provide learning and professional development services delivered by former teachers covering a wide array of topics ranging from the efficient use of technology to ongoing coaching and mentoring of your staff members in the use of organisational systems.
IT, technology and services to support your goals
We might seem young, but we’ve been supporting professional service providers just like you for almost 20 years! The secret to our success? A customer-obsessed approach to managed IT services and support that is (and always will be) people focused.
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Our certifications and compliance
As a critical partner to our customers, how we operate is of paramount importance to both us and them. That's why we've implemented ISO global best practices in the areas of Quality, Environmental, Data Security, Risk Management, Service Management and Occupational Health and Safety. We are audited against these frameworks and maintain stringent internal practices to ensure we continue to conform.
- Information Security Management System (ISO 27001) certified
- Environmental Management System (ISO 14001) certified
- Quality Management System (ISO 9001) certified
- Occupational Health and Safety Systems (ISO 45001) certified
- Information Technology Service Management (ISO 20000) compliant
- Risk Management (ISO 31000) compliant
Customer obsessed, with the proof to back it
We are absolutely obsessed with placing the customer at the heart of all that we do and ensuring that we deliver the highest quality customer experience. We are humbled to have been recognised for our unparalleled customer experience for 11 years straight by the Customer Service Institute of Australia.
CPS 234 Compliant
We understand that financial service organisations must comply with the Prudential Standard CPS 234 for Information Security and so our services and solutions are built in compliance with this standard.
Protected
As a service provider, your data not only is important but the lifeblood of your business. With everything from identification data to financial details and health records, you hold a wealth of data. That’s why we apply the same security standards to your business as we do to customers who require the highest level of security and compliance.
When we say protected, we mean PROTECTED. Our data hosting services are certified to the Protected level under the Federal Government’s Hosting Certification Framework.
As a member of the Defence Industry Security Program, we provide Security Cleared Personnel to a wide range of organisations. This means you get a higher level of security, no matter your industry.
We engage third party penetration testers to perform both internal and external penetration testing against our platforms and systems on an annual basis, and we combine this with weekly vulnerability scans which are performed by our team.
Creating the world we want
We are passionate about ensuring our beautiful planet is here for generations to come.
100% Carbon Neutral since 2019
20% annual waste reduction targets
What our customers say about us
“I wholeheartedly recommend Centorrino Technologies to any organization seeking a reliable, proactive, and customer-focused IT partner. Their dedication to excellence has significantly contributed to the success of our IT operations, and we look forward to continuing our partnership for years to come.”
“Caroline Chisholm Catholic College has been in partnership with Centorrino Technologies for many years now. Working with Centorinno Technologies over the years has helped us to streamline and maximise our College’s ICT requirements.”
“I would have no reservations in recommending CT to any school. Here at Loyola, it has helped us move in the direction where we feel we can support our students to achieve their learning needs, academic, and learning outcomes.”
“Working with CT's AV team was a great experience. These particular set-ups were quite complex, but they were extremely transparent throughout the entire process. They included us where needed to help make decisions, and it went well!”
“As a trusted partner with CT, knowing how they work, knowing they understand our business. This really sets us up for the future.”
“CT have been our true partners in growth. Our business IT needs are complex, with increasing from 100 to over 400 users, across 7 separate service lines, and over 150 different software integrations, all across 5 different locations. And nothing's too much trouble, which gives me confidence we can work through any IT challenges together.”
“Centorrino Technologies is partnering with us to achieve our strategic goals to be able to create and maintain a secure, consistent, and simplified IT environment that will benefit our clients and staff at Nexus Primary Health.”
“I wholeheartedly recommend Centorrino Technologies to any organization seeking a reliable, proactive, and customer-focused IT partner. Their dedication to excellence has significantly contributed to the success of our IT operations, and we look forward to continuing our partnership for years to come.”
“Caroline Chisholm Catholic College has been in partnership with Centorrino Technologies for many years now. Working with Centorinno Technologies over the years has helped us to streamline and maximise our College’s ICT requirements.”
Frequently asked questions
Explore more about how we work
We are a human-centric company that is passionate about our customers and being great citizens. People are our most important assets and we are proud of our team members and the work that they do.
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Our people
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Community and Sustainability
Creating the world that we want
Customer Experience
Obsessing over the customer experience
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If you’d like to learn more about how we can help you, or would like to get started right away, get in touch.