An All-Encompassing Approach

Our model is based on ITIL best practice and has been tried, tested, and refined over the last ten years as part of our commitment to customer service excellence.

Total Network Management Means No Hidden Costs

Enjoy a fixed monthly fee, with unlimited remote and onsite support, and no cost loan equipment when you need it.

Once you enter a Total Network Management agreement, you can clearly calculate, budget and forecast how much this service is going to cost you over the next 12, 24 and 36 months. We seek to make your life easier by removing the need to budget and manage future ad hoc support or call out fees.

Tailor Our Products To Your Organisation

We believe in making life simple and flexible. We offer a range of extras to provide a tailored solution in key areas where you may need a little extra help.

Remote Backup: Provides you with an all Australian Hosted Cloud Backup of your critical data on a set schedule, removing the need to constantly change backup media onsite.

24×7 Support: Means that we will always be able to meet the needs of your team no matter what hours you operate.

Mobile Device Management: Enables you to have your Mobile Devices and Tablets managed under the same agreement.

Web and Email Hosting: Whether you require Hosted Exchange, Microsoft Office 365 or Web Hosting, this can be added on to your Total Network Management Agreement.

VOIP Support: Include your VOIP phone system in your Total Network Management Agreement so that our engineers can manage the system and provide your team support.

BOOK A MEETING

Tailor Our Products To Your Organisation

We believe in making life simple and flexible. We offer a range of extras to provide a tailored solution in key areas where you may need a little extra help.

Remote Backup: Provides you with an all Australian Hosted Cloud Backup of your critical data on a set schedule, removing the need to constantly change backup media onsite.

24×7 Support: Means that we will always be able to meet the needs of your team no matter what hours you operate.

Mobile Device Management: Enables you to have your Mobile Devices and Tablets managed under the same agreement.

Web and Email Hosting: Whether you require Hosted Exchange, Microsoft Office 365 or Web Hosting, this can be added on to your Total Network Management Agreement.

VOIP Support: Include your VOIP phone system in your Total Network Management Agreement so that our engineers can manage the system and provide your team support.

BOOK A MEETING

Our Numbers

We are very proud of our level of customer service.

Here is what you can expect from us.

98.8%

Average Customer Feedback Score

15 Sec

Average Helpdesk Wait Time

100%

Data Centre Uptime

Project Services

End-to-end project management, none of the stress.

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Cloud Services

Find the right cloud fit for your organisation.

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Web Hosting

Power your most visible asset with CT’s best in class hosting services.

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Backup and Disaster Recovery

Can you stay open without your data?

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Connectivity Services

Enterprise grade internet, only faster and more secure.

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Collaboration Services

Get your employees talking with the best in unified communications.

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Audio-Visual Services

From huddle spaces to theatres, we have the right solution for you .

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Resourcing Services

We find and hire the best in specialist ICT talent for your organisation.

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