Managed IT Services

We provide organisations with the flexibility and security that an award-winning Managed Service Provider (MSP) is taking care of the day-to-day running of their environment.

Our Managed IT Service offering is a comprehensive and all-encompassing outsourced model which provides your organisation with the ability to obtain an outsourced IT department with minimal in-house resources.

Project Services

Having delivered thousands of projects throughout our history, we are proud to boast an average customer satisfaction score of 98.75%. Our experience of project delivery includes:

  • The implementations of software platforms into organisations
  • The deployment of networks including Local Area Networks, Wide Area Networks and Wireless Local Area Networks
  • Cloud transformation projects that include the transition of workloads from on-premise to public or private clouds and from one cloud to another
  • The upgrade of infrastructure including servers, SANs, Network Devices.

Cloud Services

We deliver a range of cloud-based solutions for your organisation.

  • Private Cloud – Our offerings span multiple datacentres with both VMWare and Hyper-V hypervisor stacks available.
  • Public Cloud – We are vendor agnostic, holding experience with all major cloud environments that include Microsoft Azure, Amazon Web Services and Google Cloud.
  • Hybrid Cloud – We offer tailored solutions to suit your needs, this can include a hybrid of on-premise infrastructure, private and/or public cloud.
  • On-Premise Cloud – Our unique Datacentre-as-a-Service offering is specifically designed for customers that are attracted to the consumption based operating expenditure model of the cloud but are confined to one site or are unable to obtain a cost effective network required to connect them to the cloud.

Web Hosting

Hosting public facing websites can be a challenging task and we are proud to boast significant capabilities working with some of Australia’s largest websites to ensure their up-time and security is maintained.

Whether your website is hosted on a single dedicated server or requires a scale out environment, with or without geo-redundancy, our dedicated team of web specialists, including Magento, ASP.net and Silverstripe, ensures that we are at the forefront of web hosting capabilities.

Backup and Disaster Recovery

Our backup capabilities include deep partnerships with Veeam and Acronis and dedicated cloud backup offerings for both these vendors hosted within our private cloud environments.

We provide disaster recovery solutions utilising cutting-edge Zerto and Veeam technology, this ensures that we are able to combine our experience and capabilities with our various cloud offerings to deliver our customers disaster recovery solutions that meet their desired Recovery Point Objectives and Recovery Time Objectives.

Connectivity Services

Our network is the second most interconnected network in Australia as measured by Hurricane Electric.

With an excess of 1840 adjacent IPv4 Peers, this ensures that customers using our internet services route to the destination as efficiently as possible with a large number of redundant peers providing reduced risk, lower latencies and a more efficient network. Our network also honours Quality of Service end to end, meaning that any supported packet markings are maintained throughout the transit of the packet whilst within our network.

Collaboration Services

Unified Communications (UC) provides great improvements in the quality and ease of communications between people, allowing them to collaborate effectively by combining telephony, instant messaging, video conferencing and email platforms.

Our UC practices utilise our expertise and experience in the design, implementation and consumption of UC technology to harness the ability for end users to work from anywhere, at any time.

Audio-Visual Services

Our meeting room technology solutions allow teams to find spaces, quickly start meetings and collaborate seamlessly. We work with you to leverage technology solutions that allow your teams to meet more effectively and improve outcomes, both locally and remotely.

After many years working in ICT, we have seen first-hand the gradual confluence of audio-visual and information communications technology. Our background in IT and communications has positioned us for the future of audio visual communication, giving us the experience and expertise to make sure our solutions will work in any customer environment, no matter how complex.

Resourcing Services

Our staff augmentation method provides your organisation with the ability to increase your IT resource workforce without adding to your headcount through the assignment of our personnel to work either remotely or onsite at your premises, undertaking work at your direction for a fixed period of time.

Our recruitment service allows us to advertise and shortlist candidates for a position within your organisation (contract or permanent) based on skills, competencies and attitude metrics we use to hire our very own managed services resources. We guide you through the process of recruiting and provide you with advice surrounding the KPIs we would implement to measure the success of team members.

We’ve got a solution for you.

Whether your wireless is dropping out or you need us to be your IT team, we have you covered.