We provide customised, managed network services, including SD-WAN and MPLS networks. Combined with our award-winning support and proactive security, we deliver a reliable and fast backbone for your organisation.
The CT Difference
Our Managed Network Service offering extends the capabilities of an in-house resource or team by encompassing the outsourcing and management of the network components of your environment to an organisation that manages over 1200 network devices daily.
As part of our Managed IT Services offering, we incorporate the following:
Strategic Advice
We have incorporated the ability for our Customer Success Managers to collaborate with you to provide strategic input to your IT plans to surround the network elements of your environment coupled with active involvement in the planning for network technology at your organisation.
Award Winning Support
We provide unlimited amounts of remote business hours support for the network elements of your environment with an aim to deliver as close to 100% uptime as possible.
Complete Coverage
Our offering provides coverage for all network devices and appliances contained within your environment, including routers, firewalls, switches, load balancers and wireless access points.
ISO Accredited
Our Information Security Management System (ISMS), Environmental Management System (EMS), Quality Management System (QMS), and Occupational Health and Safety Systems are all ISO accredited, ensuring quality in everything we do.
How we can help
We Managed Network Service supports your business by providing:
Vendor Relationships
Our Network Operations Engineers are certified across leading Vendor products including Cisco, Juniper and Aruba, ensuring in-depth knowledge and unrivalled expertise.
Proactive Maintenance
We conduct proactive maintenance and management of your network, including the ongoing review of your network design, ensuring the continuous performance of your infrastructure over time.
Security
Our systems and platforms are subject to frequent externally-audited penetration tests to ensure your core infrastructure remains protected from ever-evolving threats.
Monitoring
Our Monitoring Centre review the network 24x7 and proactively respond to any warning, unusual or down alerts.
Shared Knowledge
Our Cobalt Management Platform and our shared Knowledgeable ensure that all incidents, problems, configurations, feedback, asset information are audited and accessible, ensuring that our high standards are maintained.
Useful Insights
Our Partners
We align ourselves with leading Network Vendors to provide solutions that fit your needs.
