Smarter technology and IT for Professional Service Providers
IT services that put you and your customer first
As a service provider, your business lives and breathes by the quality of service you can provide. You need managed IT services you can rely on and that focus on customer experience as much as you do. A service provider ourselves, we not only focus on customers – we’re customer obsessed. And it's this passion that drives every one of our IT services.
- Drive better customer outcomes
- Get the managed IT services and technology you need to provide the best level of service possible to your clients. Backed by reliable IT support to keep you moving.
- Scalable IT services and solutions
- Scale your IT services and level of support according to your growing needs and strategic goals. Giving you complete control of your service and level of investment.
- National expert support
- No matter where or how your team works, our team will be there. With options for remote support to on-site technicians, unlock the right level of support for you.
- Certified, secure services
- Keep your data, systems and business protected, with ISO-certified services and certified technology experts, partnerships, and solutions.
More than 120 Professional Service organisations entrust us to keep them secure and manage their IT environments every day.
Technology and IT services for the professional service providers
To ensure you get the best technology and IT support possible, we continue to evolve our services to suit the changing needs of the services industry. And it’s all driven by our passion for you (our customers) and enabling you to provide the best quality services.
Managed IT Services
We deliver Managed Services ranging from end-to-end IT management to co-managed solutions that compliment an existing support structure.
Every project we do is meticulously managed by our experienced project managers and delivered by our dedicated project engineers. We use the best collaboration software available to ensure timely delivery and transparency for our customers.
IT Resourcing & Staff Augmentation
Leverage our trained and professional team members to augment your team on both short- and long-term contracts. From BAs to PMs, technical resources, or consultants, we have local team members ready to meet your needs.
Data & Automation
We build solid technical frameworks to manage, categorise and visualise data to create solid operational capability, derive valuable business insights and leverage Microsoft cloud solutions to automate business processes.
We help clients leverage the efficiency, security and flexibility of custom Cloud solutions using technology provided by CT or Azure.
We provide connectivity solutions leveraging a range of last mile technology including NBN, Fibre and 5G. As a licenced telecommunications carrier with an obsession for security, our connectivity solutions are a cut above the rest.
We provide Microsoft Teams Telephony or Zoom Phone solutions optionally combined with specialist contact centre solutions for a modern collaboration experience.
Removing the capital outlay and device management headaches from organisations, our Procurement offerings are embraced to bolster employee experiences and improve organisational security
From digital signage to conference rooms, auditoriums to digital classrooms, our AV solutions include design, supply and installation by trained professionals.
Learning & Development
We provide learning and professional development services delivered by former teachers covering a wide array of topics ranging from the efficient use of technology to ongoing coaching and mentoring of your staff members in the use of organisational systems.
IT, technology and services to support your goals
- Years in Business
- Average Service Desk Waiting Time
- Customer Satisfaction Score
- Australian and New Zealand Based Team
- Team Members
Our certifications and compliance
As a critical partner to our customers, how we operate is of paramount importance to both us and them. That's why we've implemented ISO global best practices in the areas of Quality, Environmental, Data Security, Risk Management, Service Management and Occupational Health and Safety. We are audited against these frameworks and maintain stringent internal practices to ensure we continue to conform.
- Information Security Management System (ISO 27001) certified
- Environmental Management System (ISO 14001) certified
- Quality Management System (ISO 9001) certified
- Occupational Health and Safety Systems (ISO 45001) certified
- Information Technology Service Management (ISO 20000) compliant
- Risk Management (ISO 31000) compliant
Customer obsessed, with the proof to back it
We are absolutely obsessed with placing the customer at the heart of all that we do and ensuring that we deliver the highest quality customer experience. We are humbled to have been recognised for our unparalleled customer experience for 11 years straight by the Customer Service Institute of Australia.
CPS 234 Compliant
Creating the world we want
What our customers say about us
Frequently asked questions
Explore more about how we work
We are a human-centric company that is passionate about our customers and being great citizens. People are our most important assets and we are proud of our team members and the work that they do.
Who we are
Join the team
Become a CTer
Community and Sustainability
Creating the world that we want
Obsessing over the customer experience
Our products and Services
What we do
Who we work with