Contact Us

IT services and support for Not For Profit Organisations

Flexible and affordable IT Products and Services that are designed specifically for for-purpose organisations, shaped by your mission and driven by our shared values.

Mission-driven technology and IT

In today’s technology-driven world, not-for-profits are constantly needing to evolve how they service, support and connect with their communities. But with shrinking budgets and donor support, it can be a challenge to get the services you need to meet your mission. Let us find the right level of IT services and support for your mission and meet community needs.

Values-driven approach
Get values-aligned IT services and support for your organisation. Know your investment is giving back to the community you love and making a difference.
National support and services
Whether you need remote support or someone on site, our national team of IT experts and technology specialists will be there when you need them most.
Affordable, reliable IT services
Choose from a range of managed IT services and IT support options, tailored to your specific technology needs. Plus procurement and project services.
People-focused approach
Driven by a love of people, we’re all about uncovering technology and IT services that enable you to be your best. Leading to a customer-obsessed approach to service.

Our Products and Services

Our products and services are continuously evolving based on our commitment for continuous improvement and our passion for customer experience.

IT services and support that fit your mission

As a values-driven organisation, we understand how important it is to have a service provider that not only has the same values but is walking the values walk.

Driven by a passion for making the world a better place, our business is anchored by three strategic components to drive change: how we operate, what we create, and how we collaborate. We also celebrate and embrace differences, support communities and causes our team are passionate about, and work together to create real change and impact.

We are only just getting started

Organisations of all shapes and sizes from across Australia and New Zealand trust us to deliver them these results every day and our continuous improvement programs ensure that we remain at the top of our game.
0+
Years in Business
0seconds
Average Service Desk Waiting Time
0%
Customer Satisfaction Score
0%
Australian and New Zealand Based Team
0+
Team Members

Protected

Don’t risk your security with just anyone. We are Australia’s most audited and certified Security Provider and we bake in Security by design into every single one of our product and service offerings.
Our core infrastructure, cloud platforms and telecommunications core are irap assessed demonstrating our commitment to security.
When we say protected, we mean PROTECTED. Our data hosting services are certified to the Protected level under the Federal Government’s Hosting Certification Framework.
As a member of the Defence Industry Security Program, we provide Security Cleared Personnel to a wide range of organisations. This means you get a higher level of security, no matter your industry.
We engage third party penetration testers to perform both internal and external penetration testing against our platforms and systems on an annual basis, and we combine this with weekly vulnerability scans which are performed by our team.
We have held the ISO 27001 certification for over seven years and after all that time, these controls are well and truly baked in to our operating standards.

More than 80 for-purpose organisations entrust us to keep them secure and manage their IT environments every day.

Customer obsessed, with the proof to back it

We are absolutely obsessed with placing the customer at the heart of all that we do and ensuring that we deliver the highest quality customer experience. We are humbled to have been recognised for our unparalleled customer experience for 11 years straight by the Customer Service Institute of Australia.

We're an 11-time consecutive winner of the CSIA Australian Service Excellence Awards

Learn more about our Customer Experience

11

Our certifications and compliance

As a critical partner to our customers, how we operate is of paramount importance to both us and them. That's why we've implemented ISO global best practices in the areas of Quality, Environmental, Data Security, Risk Management, Service Management and Occupational Health and Safety. We are audited against these frameworks and maintain stringent internal practices to ensure we continue to conform.

  • Information Security Management System (ISO 27001) certified
  • Environmental Management System (ISO 14001) certified
  • Quality Management System (ISO 9001) certified
  • Occupational Health and Safety Systems (ISO 45001) certified
  • Information Technology Service Management (ISO 20000) compliant
  • Risk Management (ISO 31000) compliant
Compass Assurance ISO 27001 Info Sec
Compass Assurance ISO 14001 Environment
Compass Assurance ISO 9001 Quality
Compass Assurance ISO 45001 Safety
Compliant with ISO 20000 IT Service Management
Compliant with ISO 31000 Risk Management

Creating the world we want

We are passionate about ensuring our beautiful planet is here for generations to come.
100% Carbon Neutral since 2019
20% annual waste reduction targets

Customer stories

Explore more about how we work

We are a human-centric company that is passionate about our customers and being great citizens. People are our most important assets and we are proud of our team members and the work that they do.

Related posts

Frequently asked questions

We’re ready to help

If you’d like to learn more about how we can help you, or would like to get started right away, get in touch.