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IT services and support for Government

With almost 20 years’ experience working with local, state and federal government agencies and organisations, we have the experience, capacity and capability to deliver.

Keeping you connected to citizens, businesses and local communities

Whether you’re a local council looking for IT services to transform community engagement, a public sector agency going to tender for a transformation project, or a federal government organisation searching for IT support, our team of experts can help you get there.

Trusted by over 60 Government Agencies

Parliament NSW
Australian Government Department of Defence
City of Greater Geelong

Our Products and Services

Our products and services are continuously evolving based on our commitment for continuous improvement and our passion for customer experience.


Don’t risk your security with just anyone. We are Australia’s most audited and certified Security Provider and we bake in Security by design into every single one of our product and service offerings.
Our core infrastructure, cloud platforms and telecommunications core are irap assessed demonstrating our commitment to security.
When we say protected, we mean PROTECTED. Our data hosting services are certified to the Protected level under the Federal Government’s Hosting Certification Framework.
As a member of the Defence Industry Security Program, we provide Security Cleared Personnel to a wide range of organisations. This means you get a higher level of security, no matter your industry.
We engage third party penetration testers to perform both internal and external penetration testing against our platforms and systems on an annual basis, and we combine this with weekly vulnerability scans which are performed by our team.
We have held the ISO 27001 certification for over seven years and after all that time, these controls are well and truly baked in to our operating standards.

More than 60 local, state and federal government agencies entrust us to keep them secure and manage their IT environments every day.

Customer obsessed, with the proof to back it

We are absolutely obsessed with placing the customer at the heart of all that we do and ensuring that we deliver the highest quality customer experience. We are humbled to have been recognised for our unparalleled customer experience for 11 years straight by the Customer Service Institute of Australia.

We're an 11-time consecutive winner of the CSIA Australian Service Excellence Awards

Learn more about our Customer Experience


Our certifications and compliance

As a critical partner to our customers, how we operate is of paramount importance to both us and them. That's why we've implemented ISO global best practices in the areas of Quality, Environmental, Data Security, Risk Management, Service Management and Occupational Health and Safety. We are audited against these frameworks and maintain stringent internal practices to ensure we continue to conform.

  • Information Security Management System (ISO 27001) certified
  • Environmental Management System (ISO 14001) certified
  • Quality Management System (ISO 9001) certified
  • Occupational Health and Safety Systems (ISO 45001) certified
  • Information Technology Service Management (ISO 20000) compliant
  • Risk Management (ISO 31000) compliant
Compass Assurance ISO 27001 Info Sec
Compass Assurance ISO 14001 Environment
Compass Assurance ISO 9001 Quality
Compass Assurance ISO 45001 Safety
Compliant with ISO 20000 IT Service Management
Compliant with ISO 31000 Risk Management

The modern Secure Internet Gateway (SIG) for a secure government and enterprise


Procurement made easy

We are pleased to be approved on the following panels enabling Government agencies to procure our services simply.

Federal Panels

Cloud Marketplace CMP reSON3668352
Digital Transformation Agency
Digital Marketplace
Digital Transformation Agency
Telecommunication Marketplace Panel
Digital Transformation Agency
Software Marketplace (COTS)
Digital Transformation Agency
Hardware Marketplace
Digital Transformation Agency
Information Communications Technology Provider Arrangement (ICTPA)
Department of Defence

We are only just getting started

Government Agencies of all shapes and sizes from across Australia and New Zealand trust us to deliver them these results every day and our continuous improvement programs ensure that we remain at the top of our game.
Years in Business
Average Service Desk Waiting Time
Customer Satisfaction Score
Australian and New Zealand Based Team
Team Members

Creating the world we want

We are passionate about ensuring our beautiful planet is here for generations to come.
100% Carbon Neutral since 2019
20% annual waste reduction targets

Customer stories

Westernport Water

Westernport Water’s multi-million-dollar ICT upgrade boosted with expert support

Explore more about how we work

We are a human-centric company that is passionate about our customers and being great citizens. People are our most important assets and we are proud of our team members and the work that they do.

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Frequently asked questions

We’re ready to help

If you’d like to learn more about how we can help you, or would like to get started right away, get in touch.