IT services and support for Government
Keeping you connected to citizens, businesses and local communities
Whether you’re a local council looking for IT services to transform community engagement, a public sector agency going to tender for a transformation project, or a federal government organisation searching for IT support, our team of experts can help you get there.
More than 60 local, state and federal government agencies entrust us to keep them secure and manage their IT environments every day.
Our Products and Services
We continue to evolve our products and services to ensure you get the best of the best and fit-for-purpose solutions. And it’s all driven by our passion for providing customer-led IT and technology, making sure it’s there when you need it most.
Managed IT Services
We deliver Managed Services ranging from end-to-end IT management to co-managed solutions that compliment an existing support structure.
Every project we do is meticulously managed by our experienced project managers and delivered by our dedicated project engineers. We use the best collaboration software available to ensure timely delivery and transparency for our customers.
IT Resourcing & Staff Augmentation
Leverage our trained and professional team members to augment your team on both short- and long-term contracts. From BAs to PMs, technical resources, or consultants, we have local team members ready to meet your needs.
Data & Automation
We build solid technical frameworks to manage, categorise and visualise data to create solid operational capability, derive valuable business insights and leverage Microsoft cloud solutions to automate business processes.
We help clients leverage the efficiency, security and flexibility of custom Cloud solutions using technology provided by CT or Azure.
We provide connectivity solutions leveraging a range of last mile technology including NBN, Fibre and 5G. As a licenced telecommunications carrier with an obsession for security, our connectivity solutions are a cut above the rest.
We provide Microsoft Teams Telephony or Zoom Phone solutions optionally combined with specialist contact centre solutions for a modern collaboration experience.
Removing the capital outlay and device management headaches from organisations, our Procurement offerings are embraced to bolster employee experiences and improve organisational security
From digital signage to conference rooms, auditoriums to digital classrooms, our AV solutions include design, supply and installation by trained professionals.
Learning & Development
We provide learning and professional development services delivered by former teachers covering a wide array of topics ranging from the efficient use of technology to ongoing coaching and mentoring of your staff members in the use of organisational systems.
We are only just getting started
- Years in Business
- Average Service Desk Waiting Time
- Customer Satisfaction Score
- Australian and New Zealand Based Team
- Team Members
Our certifications and compliance
As a critical partner to our customers, how we operate is of paramount importance to both us and them. That's why we've implemented ISO global best practices in the areas of Quality, Environmental, Data Security, Risk Management, Service Management and Occupational Health and Safety. We are audited against these frameworks and maintain stringent internal practices to ensure we continue to conform.
- Information Security Management System (ISO 27001) certified
- Environmental Management System (ISO 14001) certified
- Quality Management System (ISO 9001) certified
- Occupational Health and Safety Systems (ISO 45001) certified
- Information Technology Service Management (ISO 20000) compliant
- Risk Management (ISO 31000) compliant
Customer obsessed, with the proof to back it
We are absolutely obsessed with placing the customer at the heart of all that we do and ensuring that we deliver the highest quality customer experience. We are humbled to have been recognised for our unparalleled customer experience for 11 years straight by the Customer Service Institute of Australia.
Creating the world we want
Procurement made easy
We are pleased to be approved on the following panels enabling Government agencies to procure our services simply.
What our customers say about us
Frequently asked questions
Explore more about how we work
We are a human-centric company that is passionate about our customers and being great citizens. People are our most important assets and we are proud of our team members and the work that they do.
Who we are
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Community and Sustainability
Creating the world that we want
Obsessing over the customer experience
Our products and Services
What we do
Who we work with