Our Unified Communications Service takes your communication channels such as phone, voicemail, instant messaging, video conferencing and emails into the cloud, giving you a single source of information that is available anytime, from anywhere.

The CT Difference

Our flexible unified communication packages are tailored to your needs to ensure effective collaboration. Our holistic approach to your organisation’s communication channels enhances coverage and quality, enables remote and mobile capabilities, addresses security challenges and enables a seamless user experience.

We combine all the tools you use to communicate across your business into one streamlined solution, to improve workflow, engagement and collaboration between your staff. We create a solution in which team members enjoy secure, reliable communication channels for exchanging ideas, conversations, data and files.

User Adoption

Through our Academy Learning Management System, we provide tailored learning programs for your staff to ensure maximum user adoption that enables them to collaborate efficiently.

Award-Winning Support

We bring Best-in-Class SLA's, combined with Award-Winning Customer Service, proactive monitoring and support to ensure a consistent and effective end-user experience.

Security

Reduce risk with proactive security and compliance measures specially designed to scale with your organisation's technology goals and pathways transaction has been processed.

Network

Our core network is one of Australia's most interconnected, meaning shorter packet times, increased reliability and levels of service unequalled in Australia. We provide the infrastructure to ensure your communications are clear and dependable.

Our Communications and Collaboration Service enables you to transform your employees' communications through intelligent technologies that suit to any workplace. There are many benefits to Unified Communications, including:

Lower Costs

Cloud-based Unified Communications allows you to scale your costs, in line with the business, ensuring you pay for only the capacity and services you need.

Mobile Workforce

Remote team members can collaborate easily, with the same benefits as on-premise staff.

Collaboration

Unified Communications allows team members to easily connect, share and collaborate, across many locations and devices.

CRM

With workflows and intelligent routing, never miss or lose a call and ensure customers get to the right person quickly.

Productivity

Give team members an omnichannel view of their customer and respond via the customer's preferred methods.

We partner with leading communication vendors to tailor packages that meet your communication needs.

Our Capabilities

Get an award winning IT Partner working for you

We equip organisations with the flexibility and security that only an award-winning Managed Service Provider (MSP) can provide, taking care of the day-to-day running of IT environments.

Strategic advice to drive your digital ambitions

We work with you to plan IT strategy for your organisation with a focus on reducing your business risks whilst improving your operational efficiency.

We support your transition to the cloud

Drive your business further with a hosting, cloud environments and business continuity solutions.

Communication solutions to enable your flexible workforce

We provide unified communication solutions to give you a single source of information that is available anytime, from anywhere.

We provide the flexibility and control your organisation requires

We provide control on how your devices are procured, supported and managed, allowing you to focus on driving your organisation forward.

Fast reliable communications for the digital age

We provide enterprise-grade connectivity services that your organisation can rely on.

We help accelerate your digital advantage

We combine business process and operational expertise with technological know-how to help organisations improve performance, deliver key projects, lower risk transform their processes.

Uplift your team's technology literacy with our Academy Services

We provide eLearning expertise combined with Learning Management knowhow to help raise the technology literacy of your team.

Contact Us

To discover how a cloud-based Unified Communications solution could help your business, contact us today.