Our Managed Print Service offering is a flexible model that enables you to scale your print infrastructure to perfectly suit your organisations needs. Our Managed Print Service allows you to utilise the latest technology to improve efficiency, lower costs and minimise your environmental footprint.

Our Managed Print Service offering is a flexible model that enables you to scale your print infrastructure to perfectly suit your organisations needs. Our Managed Print Service allows you to utilise the latest technology to improve efficiency, lower costs and minimise your environmental footprint.

The CT Difference

As a member of the Managed Print Services Association (MPSA), we have applied the Managed Print Services ITIL framework service methodology to our processes. The ITIL framework provides best practices which are globally recognised as the industry standard.

We have further refined these processes over time through our continuous improvement program utilising the knowledge and experience we have gained from the years of providing award winning customer service outcomes to our customers.

Manage your Costs

Our comprehensive assessment of your current situation will demonstrate what your current total cost of printing is, then compare this against a proposed managed solution.  You can purchase devices outright or bundle the device lease costs into the monthly service costs, improving cash flow and maintaining flexibility.

Free up Resources

In most organisations, printing is supported by your IT department – in fact, the average IT department spends up to 15% of their time on print-related issues.  CT removes this, allowing your internal IT staff to focus on core applications and infrastructure.

Boost Productivity

CT provides a preventative maintenance strategy combined with an automatic supply restocking program that ensures your fleet is operating consistently. Our ongoing review process also ensures that the service provided can be changed over time to meet your organisation’s needs.

Environmental Benefit

Proactively managing your fleet of printers also enables implementation of strategies to reduce the carbon footprint in your organisation. Reducing paper usage not only reduces the number of trees consumed, but it also helps offset the rising cost of printer consumables.

With a multitude of devices and vendors available, it can be a challenge to choose the right print solutions for your team. Factors to consider include:

Strategic Advice

Our managed print product specialists are available to ensure that your managed print service is optimised for your needs and any questions you have can be answered.

Single Point of Contact

Rather than needing to maintain multiple contact points, we act as the single point of contact for all inquiries regarding our Managed Print Service which is backed by our multi-award-winning team.

Proactive Monitoring

We utilise state of the art monitoring tool sets to monitor the hardware deployed as part of our Managed Print Service so that we are alerted to low toner levels and machine maintenance error codes proactively to maximise the uptime of your devices.

Usage Reporting

Through the use of our pro-active monitoring platform which records the devices usage over time, we are able to utilise these usage analytics to help us make recommendations on how best to improve your service agreement throughout the lift of that agreement.

Consumables

Consumables such as toner and printer drum cartridges are included as part of the Managed Print Service and will be sent to you automatically by our team once your existing consumable has reached a capacity of less than 25%.

Our Partners

We partner with leading vendors to ensure that we provide staff and students with the very devices available.

Contact Us

If you would like advice on implementing Managed Print Services for your organisation, contact us today.