Our Executive Leadership Team consists of four senior executives. They bring a wealth of experience spanning the operational and commercial dimensions of running an organisation as well as experience in marketing, customer service, legal and other disciplines.

Adam Centorrino

Founder and Chief Executive Officer

Adam Centorrino is the Founder and Chief Executive Officer of CT, which he founded in 2006. Adam is responsible for setting the overall direction and product strategy for the company.

Under his leadership, CT has grown by an average of 30% year on year and he has instilled in our organization an obsession with customer service excellence.

He is also the co-founder and Executive Director of the Bully Zero Australia Foundation, which was founded to educate our community on the devastating impacts of bullying helping to solve some of Australia’s toughest problems in both Workplaces and Schools.

In 2017 and again in 2020, Adam was recognised by the Customer Service Institute of Australia as a Customer Service Executive of the Year.


Jason Maricchiolo

Chief Operating Officer

Jason Maricchiolo is the chief operating officer at CT, overseeing the Organisations business operations which includes Human Resources, Legal, Finance, Facilities and Supply Chain. Jason commenced at CT in 2006 and has dedicated his career to enhancing our business operations holding the roles of Operations Assistant, Operations Manager and Head of Operations before ascending to the position of Chief Operating Officer role in 2017.


Andrew Rankin

Chief Product Officer

Andrew Rankin is the Chief Product Officer of CT, responsible for overseeing the Organisations various product and service lines. His responsibilities include overseeing the delivery of our world class customer service infused solutions and the development of new product offerings.

Prior to his appointment to the role of Chief Product Officer, Andrew held various operational, team leader and management roles where he demonstrated his commitment and shared passion for helping others achieve their goals through the use of technology.

In 2018, Andrew was recognized by the Customer Service Institute of Australia for his dedication to Customer Service Excellence.


Nicholas Iacobucci

Chief Technology Officer

Nicholas Iacobucci is the Chief Technology Officer at CT, responsible for overseeing our investments in technology, development of technical platforms and leading the teams that enable CT to connect thousands of end users to their business systems. He has and continues to lead the geographic growth and expansion of capabilities in CT’s own cloud and network assets.

Nicholas is driven by the integration of technology to solve real issues while creating delightful end user experiences.

Prior to his appointment as Chief Technology Officer, Nick oversaw our project operations and senior engineering teams. Nicholas holds a Bachelor of Computer Science from RMIT University.