Executive Team

Leadership Team

Adam Centorrino

Chief Executive Officer

Adam Centorrino is the Founder and Chief Executive Officer of CT, which he founded in 2006. Adam is responsible for setting the overall direction and product strategy for the company.

He is also the co-founder and Executive Director of the Bully Zero Australia Foundation, which was founded to educate our community on the devastating impacts of bullying helping to solve some of Australia’s toughest problems in both Workplaces and Schools.

Jacqui Firinauskas

Head of People and Culture

Head of People and Culture, Jacqui is a human resources specialist with more than 18 years of people and culture experience across varied industries. Combining her people-focused viewpoint with our organisational vision and values, she helps keeps our awesome culture thriving and ensures we have all we need to continuously drive transformation.

Jacqui strives to incorporate holistic health and wellbeing practices into day-to-day work life, helping our team recognise and reach their full potential. She’s also passionate about women in tech and loves mentoring and encouraging women in the industry.

Jacqui joined our team in 2023 and is responsible for our People and Culture team as well as culture initiatives across our business.

Domenico Garfi

Chief Revenue Officer

Domenico (Dom) Garfi is responsible for the Sales, Pre-Sales, Marketing, Vendor & Partner Alliance and Customer Success functions at CT. He works closely with our vendors, partners and the entire team to ensure CT delivers market-leading technology solutions that deliver real and measurable value.

Dom has robust experience and a demonstrated track record in the IT Services sphere. His professional passion lies in building relationships, solving complex problems and delivering successful projects that help achieve business outcomes.

Nicholas Iacobucci

Chief Technology Officer

Responsible for overseeing CT’s investments and development of technical platforms, Nicholas leads the technical team that enables CT to support thousands of end users and their business systems.

Nicholas is driven by the integration of technology to solve real issues while creating delightful end user experiences.

He holds a Bachelor of Computer Science from RMIT University.

Andy Rankin

Chief Customer Officer

Andy Rankin was appointed as CT’s first Chief Customer Officer in August 2021 and brings almost two decades worth of service insight to the leadership team, 8 years of which were gathered at CT in various roles including product management, project management, operational delivery, strategy, and customer experience.

As Chief Customer Officer, Andy is responsible for Customer Experience strategy across digital, service lines, operational delivery and customer care functions whilst also assessing and identifying any gaps in the customer experience across every touchpoint in the customer journey. He is also responsible for leading the organisation’s customer-centric initiatives and support front-line team members to provide an exceptional customer experience.

Ross Daniels

Chief Product Officer

With over 20 years of experience leading managed ICT service organisations, Ross possesses extensive knowledge of the technology requirements to fulfill business, education, and government needs. Ross specialises in designing and supporting innovative solutions for desktop fleets to server farms, data centres to cloud, applications, migrations, and integrating core systems. Driven by a customer-led approach, he is passionate about ensuring the services and products we build support and empower our customers to get the most out of their technology.

Phil Milione

Chief Operating Officer

Starting as a Desktop Support Officer, Phil joined our leadership team as Chief Operating Officer in December 2022. With 12 years of experience in operations, audio visual and tech, Phil is responsible for our Operations and Audio Visual teams. This includes operations, facilities, procurement, revenue assurance and our audio visual experts.

With a passion for customer-aligned tech and transformation, Phil inspires an outcome-focused approach that puts our clients first. His experience across several roles in our business also allows him to apply his process knowledge to streamline and enhance client ordering and our day-to-day operations. Prior to Centorrino Technologies, he was a Logistics Supervisor with Interdyn and a Lead Technician at Apple.

Our Insights