Executive Team

Leadership Team

Adam Centorrino

Chief Executive Officer

Adam Centorrino is the Founder and Chief Executive Officer of CT, which he founded in 2006. Adam is responsible for setting the overall direction and product strategy for the company.

He is also the co-founder and Executive Director of the Bully Zero Australia Foundation, which was founded to educate our community on the devastating impacts of bullying helping to solve some of Australia’s toughest problems in both Workplaces and Schools.

Jenni Pavlou

Head of People & Culture

As the Head of People & Culture, Jen works closely with the leadership team, providing people strategy; whilst partnering with the business to ensure people practices are best in class; and the culture delivers an awesome people experience.

Jen has experience in People & Culture both as an employee and a consultant; and holds a Graduate Diploma of Business in HR and a Bachelor of Education. Her passion lies in developing a diverse and inclusive culture which ultimately delivers an amazing client experience, aligning with CT’s goals.

Domenico Garfi

Chief Revenue Officer

Domenico (Dom) Garfi is responsible for the Sales, Pre-Sales, Marketing, Vendor & Partner Alliance and Customer Success functions at CT. He works closely with our vendors, partners and the entire team to ensure CT delivers market-leading technology solutions that deliver real and measurable value.

Dom has robust experience and a demonstrated track record in the IT Services sphere. His professional passion lies in building relationships, solving complex problems and delivering successful projects that help achieve business outcomes.

Nicholas Iacobucci

Chief Technology Officer

Responsible for overseeing CT’s investments and development of technical platforms, Nicholas leads the technical team that enables CT to support thousands of end users and their business systems.

Nicholas is driven by the integration of technology to solve real issues while creating delightful end user experiences.

He holds a Bachelor of Computer Science from RMIT University.

Amy Ward

General Counsel

Amy is a qualified Australian lawyer and has been practising primarily as a commercial and IT lawyer for the past eight years. Amy has experience in the private and public sectors and brings a wealth of expertise to CT. Amy advises the CT leadership team on all legal matters including contracts and agreements, legal negotiations, employment matters, IP and litigation.

Amy’s expertise lies in assisting CT to identify commercial, operational and reputational risks and to use legal tools and solutions to mitigate such risks. Amy brings a number of unique qualities to practising law including a commitment to executing projects to agreed timeframes; an ability to think creatively and outside the box for solutions; an attention to detail that ensures documents are accurate and professionally drafted and an ability to deliver legal solutions that are commercially driven yet comprehensive.

Andy Rankin

Chief Customer Officer

Andy Rankin was appointed as CT’s first Chief Customer Officer in August 2021 and brings almost two decades worth of service insight to the leadership team, 8 years of which were gathered at CT in various roles including product management, project management, operational delivery, strategy, and customer experience.

As Chief Customer Officer, Andy is responsible for Customer Experience strategy across digital, service lines, operational delivery and customer care functions whilst also assessing and identifying any gaps in the customer experience across every touchpoint in the customer journey. He is also responsible for leading the organisation’s customer-centric initiatives and support front-line team members to provide an exceptional customer experience.

Beti Nicolas

Head of Projects

Shaun Harper

Head of Managed Services

Sush Prakash

Head of Sales

Clancy Merrett

Head of Training Services

Jenni Pavlou

Head of People and Culture

Peng Wang

Head of Finance

Our Insights