Culture, engagement and employee retention are pivotal to the success of any organisation – utilising collaboration tools could be a key component to this success. 

It comes as no surprise to hear the shift from emailing to internal communication via collaboration tools such as Slack and Microsoft Teams is widely popular across organisations and industries. These team messaging apps allow staff to participate in groups, share documents and files, and set up video conference calls.

The ability for quicker, more efficient communication internally leads to greater productivity and often better team work overall.

What are Collaboration Tools?

With a large number of organisations now actively using a collaboration tool – the next question often asked is which platform is best. Often this is referring to Slack or Microsoft Teams, the two most widely used tools.

Slack remains to lead the pack, recently having reported more than 90M daily active users and 100,000 paying customers. Microsoft launched Microsoft Teams more recently in 2017, with a major benefit of this tool being the ability to integrate in Office365.

Regardless of which platform you use, the key priority lies in creating consistency. Research proves that 40% of someone’s productive time can be lost shifting between tasks (or platforms). The advantage of being able to share and work on documents in one place is critical to successful collaboration.

A lot of organisations are using several collaboration tools, which as the above research proves, may be causing more harm than good. Switching between platforms equates to a lot of valuable time being lost.

Choosing A Collaboration Tool

Yep, that’s right. When it comes to effective internal communication – one widely used platform is better than creating communication chaos.

The best piece of advice we can give an organisation utilising several platforms is to choose one, and ditch the rest.

Microsoft Teams, Slack or something else entirely? Learn more on the differences with each collaboration tool in another recent Insight piece.